ISO 20000 can assist your organisation in benchmarking its IT service management, improving its services, demonstrating an ability to meet customer requirements and creating a framework for an independent assessment. Some of the most common benefits of ISO 20000 certification for service providers are that it: • offers competitive differentiation by demonstrating reliability and high quality of service; • gives access to key markets, as many organisations in the public sector mandate that their IT service providers demonstrate compliance with ISO/IEC 20000; • provides assurance to clients that their service requirements will be fulfilled; • enforces a measurable level of effectiveness and a culture of continual improvement by enabling service providers to monitor, measure and review their service management processes and services; • drives down the costs of conformance to a multitude of regulations, including the PCI DSS and Sarbanes-Oxley; • helps leverage ITIL practices to optimise resources and processes. ISO 27001 Internal Auditor Course
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ISO 20000 can assist your organisation in benchmarking its IT service management, improving its services, demonstrating an ability to meet customer requirements and creating a framework for an independent assessment.
ReplyDeleteSome of the most common benefits of ISO 20000 certification for service providers are that it:
• offers competitive differentiation by demonstrating reliability and high quality of service;
• gives access to key markets, as many organisations in the public sector mandate that their IT service providers demonstrate compliance with ISO/IEC 20000;
• provides assurance to clients that their service requirements will be fulfilled;
• enforces a measurable level of effectiveness and a culture of continual improvement by enabling service providers to monitor, measure and review their service management processes and services;
• drives down the costs of conformance to a multitude of regulations, including the PCI DSS and Sarbanes-Oxley;
• helps leverage ITIL practices to optimise resources and processes.
ISO 27001 Internal Auditor Course
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